RGV911 Public Safety Awards
Honoring excellence in emergency communications and the dedicated professionals who serve our communities every day.
David Monroy
Pharr Public Safety Communications
Lydia Olalde
Weslaco Police Department
Jennifer Cadena
Hidalgo County Sheriff's Office
Royden Garcia
Hidalgo County Sheriff's Office
Juan Marquez
Edinburg Police Department
Marissa Figueroa
Alton Police Department
Sandra Coronado Award
Telecommunicator of the Year
Recognizing exceptional performance, dedication, and service by a telecommunicator who has demonstrated outstanding skills in emergency communications.
Selection Criteria
- Exceptional handling of emergency calls
- Demonstrated professionalism and composure under pressure
- Positive impact on team morale and effectiveness
- Commitment to ongoing professional development
- Outstanding service to the community
PSAP Leadership Award
Supervisor of the Year
Honoring supervisors who have shown exceptional leadership, mentorship, and commitment to supporting their team while maintaining the highest standards of service.
Selection Criteria
- Effective leadership and management skills
- Mentorship and development of team members
- Implementation of innovative solutions
- Advocacy for staff wellness and professional growth
- Contribution to improving overall center performance
Decade of Dedication
10+ Years of Service
Celebrating telecommunicators who have dedicated a decade or more to serving their communities through emergency communications.
Selection Criteria
- Minimum of 10 years of service as a telecommunicator
- Consistent performance meeting or exceeding standards
- Adaptability through technological and procedural changes
- Contribution through experience and knowledge sharing
Fifteen Years of Service
15+ Years of Service
Honoring the extended commitment and expertise of telecommunicators who have served for fifteen years or more in emergency communications.
Selection Criteria
- Minimum of 15 years of service as a telecommunicator
- Demonstrated expertise in emergency communications procedures
- Resilience and dedication throughout career challenges
- Contribution to maintaining institutional knowledge
Twenty Years of Excellence
20+ Years of Service
Recognizing the extraordinary dedication of telecommunicators who have devoted two decades or more to public safety communications.
Selection Criteria
- Minimum of 20 years of service as a telecommunicator
- Exemplary career demonstrating commitment to public safety
- Leadership and mentorship of newer telecommunicators
- Significant contribution to emergency communications
Sandra Coronado
Telecommunicator & Inspiration
RGV911 is proud to honor the memory and legacy of Sandra Coronado, an exceptional telecommunicator whose dedication to public safety and emergency communications has left an indelible mark on our community. In recognition of her outstanding service and the profound impact she had on the field of 911 dispatch, the Telecommunicator of the Year Award has been named in her honor.
“RGV911 expresses its heartfelt gratitude to the Coronado family for their gracious consent in naming the Telecommunicator of the Year Award after their beloved daughter, Sandra Coronado. This act of recognition and honor exemplifies the lasting impact Sandra had in the field of 911 dispatch, and her legacy will continue to inspire and uplift awardees. We are deeply appreciative of the Coronado family’s generous gesture, which ensures that Sandra’s contributions to emergency communications will be remembered and celebrated for years to come.”
The Sandra Coronado Telecommunicator of the Year Award represents the highest standards of professionalism, dedication, and service in emergency communications. Recipients embody the same qualities that made Sandra exceptional: unwavering commitment to public safety, compassion for those in crisis, and excellence in emergency response.
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